Your ICT project

With Small and medium-sized businesses a ‘one size fits all’ solution seldom fits. ihotdesk project management comes in all shapes and sizes. Our tailored approach guarantees a perfect fit! Your Project may be:

• Moving to new premises
• A new database that improves your customer service
• The need to increase the productivity of your company through improving the reliability of the computer network
• To present data to your web site that is held within a database
• To provide home and mobile access to company email and data
  
• To get more business from the Internet
• Implementing a Company intranet (i.e. Sharepoint Portal Server)
• A need to improve customer relationships through the implementation of Microsoft CRM

ihotdesk can assist with any of your requirements that involve Information & Communication Technology (ICT). We specialise in computer infrastructure, applications and databases.

Our Project Manager works through each of the five phases to ensure your business needs are achieved, on time and to budget.

Requirement Analysis::

We have to understand your business needs.
What issues do you currently have?
What are your frustrations?
How do you need to work?
What's holding your company back?
How can we make your business more productive?
What timescale are we working to?

Specification::

We'll develop a complete solution and communicate the design without TLAs (three letter acronyms) and techno jargon. We'll explain how we propose to implement the solution and clearly state the project deliverables. You receive a fixed-price proposal. That means the project is delivered to budget.

Build::

Whether it is a new application, database or computer infrastructure, ihotdesk will develop the solution and keep you regularly informed of progress. Infrastructure projects sometimes involve other suppliers; our Project Manager takes away any hassles from you, allowing you to focus on your business.

Staging::

Where practical, we can build the solution off-site, so it is fully tested before implementation at your premises. This reduces the disruption within your office. New applications and databases are tested by you and further customisation made ahead of the final phase.

Implementation::

This is the phase where the new system goes live. It is implemented at a time that is convenient to your business. Training your people is essential. The training course that was developed during the Build phase is provided at your offices. Our trainers will also be on hand the day we go live, so you get rapid help with any queries.

The solution is fully documented, so that you know what has been delivered and we can provide on-going support or you can support the system in-house.

ihotdesk provides a fixed price for your project. This removes the risk of spiralling costs for you, which is sadly all too common with any type of project. We are the experts, so why should you have the financial risk?