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IT Outsourcing >Small Business > ihotdesk PLUS
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We go further than any other IT support provider....
“Fixed Price All Inclusive IT Support†that’s what our clients have asked for. ihotdesk PLUS is our answer. We’ve bundled a number of our IT services in an easy to understand package, which means our clients can focus on their business and leave ihotdesk to run their IT service.
The service has  been designed so that your organisation does not need to hire  ICT staff, our pricing is lower than appropriate in-house IT employment costs and offers  improved service levels and scope.When we say ALL-INCLUSIVE, we mean ALL-INCLUSIVE. Your small business IT support costs are fixed, ensuring predictable spend and no surprises.
ihotdesk PLUS service summary
- Unlimited Desk-side support
- At no additional charge if we cannot resolve your issue remotely so you get as much help as you need for support or guidance for any IT query.
- Unlimited Remote assistance and Helpdesk services
- We are available around the clock which is particularly useful for our clients that have staff located around the globe.
- Proactive Server management and Network management
- Means that your email and other critical services are always available.
- PC & Laptop installations are free of charge
- No exorbitant additional installation invoices, we also provide harware and software at competitive prices.
- Service Management
- Your service manager will meet you when required, discuss any issues or future needs and ensure the day to day service we are providing is running smoothly. They are also available on the telephone.
- Comprehensive Service start-up
- We place particular attention to the transition of your service over to us. We invest heavily at the start of a service contract to ensure we fully understand your environment and aim to address any niggling IT problems you have and ensure your computer systems are reliable and in good working order at the time our service commences.
| Service | Quantity | Service Hours |
| Helpdesk/remote assistance | Unlimited | Monday to Friday 24x5, Sat and Sunday 9AM – 6PM |
| Desk-side Support | Unlimited | Monday to Friday 9AM - 6PM |
| Server Management | Unlimited | Monday to Friday 24x5, Sat and Sunday 9AM – 6PM |
| Service management | Unlimited | Monday to Friday 9AM – 6PM |
| PC & Laptop Installations | Unlimited | Monday to Friday 9AM – 6PM |
Commercial stuff
We are confident of our ability to deliver a high quality service; we do not tie you into annual contracts like other providers who can afford to relax once you are on board.
- A fixed monthly price based on the number of employees in your business
- Invoiced monthly in advance and paid by standing order
- Cancel at anytime by giving 3 Months notice
- If your staff numbers reduce, the price reduces from next invoice
So what’s the price?
ihotdesk are one of the leading ICT service companies in London, our services are often imitated but rarely bettered; so we’d like to keep our pricing confidential. If you are looking to Outsource and are interested in ihotdesk PLUS please call FREE on 08000 321000 and we’ll tell you, alternatively complete the contact form below. We would be delighted to send you a personalised proposal with full details of the service and service price.
If you are looking to Outsource all or part of your IT Support in London or throughout the United Kingdom and would like to meet with one of our consultants for a no-obligation discussion please call us on 08000 321000, email us at [email protected] or request a call-back.
