Thought Information Technology consultants lacked creativity? Think again...
ihotdesk was founded on the principles of providing high-quality, flexible, proactive and independent service to small and medium sized businesses.
By employing only the most highly qualified, business-minded and friendly service representatives, we aim to deliver proven solutions through innovative use of Information Technology, while staying true to our CREATIVE values.
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| Customer focused | Placing the customer first, listening to their needs and developing services to improve their performance |
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| Respect | For our clients, partners and our colleagues |
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| Excellence | Continuous Improvement. Doing it right the first time |
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| Accountability | Empowering our colleagues to be responsible for their clients and their careers. |
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| Team Work | Assisting, supporting, encouraging and helping each other at all times. |
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| Integrity | Being honest and fair with our clients, partners and our colleagues |
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| Very open communication | With our colleagues and our clients. Willing to listen, understand and change. |
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| Enjoying our Work | When it stops being fun, there is something wrong! |
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Don't take our word for it, here are some recent client comments
"An extremely helpful knowledgeable and patient gentleman called Mark yesterday sent me all the necessary flow charts and then spent a considerable amount of time talking me through it to set it up! And save for a slightly temperamental start up it works perfectly! So thanks to you and a huge thanks to Mark for getting it sorted. It will now save me from coming into the office on Sundays!"
Many thanks to all for all you efforts to get us up and running this morning. Let's hope the server remains stable now. Please pass on thanks to the team, Kenny, Alexander and Anwar especially."
“This is to report that after a week without any problems I am delighted to say thank you - to Mark especially - and iHotdesk for their patience and perseverance.”
Just wanted you to know that it appears that Jaco has solved my problem – extremely quickly and very nicely. If there’s any way to get this guy to be our ihotdesk guy – we need to – fantastic service! I think I owe him a cappuccino, though…….
Thank you thank you…..that was REALLY FAST!!! And thank you for excellent,pleasant, professional and very helpful customer service!
Just wanted to say a BIG thank you for all your hard work in ensuring yesterday went so well for Yr12. Having the projector made a massive difference and as for all the laptops/terminals set up in 1.11, they all worked perfectly. Without them we simply couldn’t have done what we wanted to do, so from our point of view all the extra work we gave you was definitely worth it! Thanks again!
"I just wanted to put on record how grateful I am for your help in this matter. This time last week I had a real concern that we were not going to deliver for our Review Day - I need not have worried."
"Thank you so much for all the effort you have put into designing and developing the site and our complaints database. I am sure that Tony would agree with me in saying that you carried out the work in a professional manner and to a high standard. It’s been a pleasure!"
