Bespoke software development to provide an automated email interceptor plug-in to Microsoft Exchange, to ensure all in-bound and out-bound emails relating to certain projects are filed automatically.
Services: Software manager / Consultancy

Storage Area Network (SAN) implemented to cater for the growth of the students documents, ensuring secure storage for their course work.
Services: Outsourcing / Project manager / Consultancy

Implementation of Citrix remote desktop soloution for external access to office applications and Sims Services:Outsourcing / Project manager / Consultancy

Development of progress tracking system to monitor and report on student progess Services:Consultancy

Implementation of 4 new ICT suites, comprising of 128 PC's, smartboards and audio/visual facilites Services: Consultancy

Implementation of a Mitel VoIP telephone system for over 180 people across two sites in the UK. Migration from existing system. Benefits included integration with software applications, call logging, homeworking and free intercompany calls.
Services: Telephone / Project manager

Migration from Exchange 2003 server to Exchange 2007 server for 250 mail boxes.
Latest Microsoft Exchange 2007 technology provides new data replication capabilities; access e-mail, voice mail, calendar, and contacts from virtually anywhere, anytime; Outlook Web Access (OWA) 2007 provides a rich, Outlook 2007-like experience in a browser.
Services: Outsourcing / Project manager

Microsoft Outlook, Word and Excel skills analysis and thereafter customised training for 150 people. ihotdesk have an on-line skills assessment tool that allows us to group appropriate skill levels together. On-site training provided for groups of 8 people. Improved productivity and motivation of staff.
Services: Training

Office relocation for a Corporate Finance firm, including the design and overview of the build of the comms room. Project management of the network installation and actual physical relocation of the computer and telephone systems.
Services: Outsourcing / Telephone / Connectivity / Project manager

Development and testing of a Disaster Recovery procedure for a financial services client. Included remote access to a virtual desktop of their critical systems within 24 hours. ihotdesk host the clients warm start recovery and perform six monthly tests.
Services: Outsourcing / Project manager

Roll out of Avaya Communication Manager with a Media Server in the Head Office for 400 users and remote sites connected via VoIP. The distributed system will enable free calls between all locations and centralised operators. They will also benefit from a single directory for all users connected.
Services: Telephone / Project manager

Microsoft Small Business Server 2003 setup for a small business of 20 people, migrating from a legacy system. Included the refresh of network hardware.
Improve the productivity of the business through the use of latest Microsoft applications.
Services: Outsourcing / Project manager

Implementation of a Mitel VoIP telephone system for over 180 people across three offices in the UK. Migration from an Avaya IP office system. Benefits included integration with software applications and free intercompany calls.
Services: Telephone / Project manager

Implementation and development of SharePoint Portal server which has improved the document management for this company with over 20 UK offices and offices in India. It also acts as a communication channel for internal news and people to collaborate.
Services: Software manager / Consultancy

Citrix and thin client terminals have allowed this retail client to simplify its day to day support and improve the productivity of its staff. ihotdesk migrated several line of business applications including creating a virtual desktop for their people to work from any of their boutiques.
Services: Outsourcing / Project manager

Upgrade of disk storage and separation of Exchange server databases to accommodate worldwide time zones, which provides maintenance windows outside of core business hours.
Services: Outsourcing / Project manager

Rationalisation of 18 physical network servers to just 5, through the implementation of VMware. Provided savings for maintenance, rack space and power; also lower cost of support.
Services: Outsourcing / Project manager / Consultancy