IT Consultancy
ihotdesk have a wide range of skills that are available through our short term consultancy service. Assignments can be as short as one week or as long as one year, depending on the nature of your need. Typically consultancy for the installation of a technology such as VMware would be for several days, whereas the assignment as part-time IT manager would be for one or two days per week, but based on a term of six months or more.
Technologies that we are expert in are:-
| Active Directory | Office Applications | Security |
| ISA Server | Citrix | Storage Area Networks (SAN) |
| VMWare | Exchange Server | SharePoint Server |
| Windows Server | Networking | VOIP (Mitel & Avaya) |
We also have expertise in ITIL, with people trained to the latest version 3 of IT service management best practice. Our ITIL consultancies have included an independent review of an IT departments working practices, leading to suggested recommendations to improve service for their company.
Being an IT outsourcing company our procedures and practices are based on the ITIL framework. We are therefore in a strong position to offer practical advice to improve the operation of your IT service delivery.
ICT manager
The size of your company and sometimes the nature of your business; will determine whether your business will need a senior management figure that is seen as Head of IT.
ihotdesk have several consultants that perform the role of IT and Communications Manager for our clients. These assignments are typically part-time and are for one or two days per week. The ICT manager works at board and senior management level within your business, so to understand your company plans. The IT manager then builds an ICT roadmap to ensure that your IT and Communications systems can support the company plan.
The ICT manager will assume the position of interface between the IT and Communication functions and suppliers to your business and your employees. The ICT manager will give direction to your suppliers, deal with service escalations, priority setting and lead any projects or change programmes.
Occasionally large clients use us for interim IT manager assignments, which allows them time to hire a full-time recruit.
Project manager
Hiring an external project manager to manage your internal projects has a number of benefits for your company:-
- You get a professional, qualified project manager which will in-still certain disciplines to the project
- The members of the project team will have a different relationship with our project manager, this leads to a more formal and structured delivery of the tasks
- Our project manager will insist on more rigid controls and reporting, with fewer assumptions being made.
- You don’t tie-up internal resource that is needed elsewhere within your business.
Our project managers are trained in PRINCE2 (PRojects IN Controlled Environments) is a process-based method for effective project management.
PRINCE2 is a de facto standard used extensively by the UK Government and is widely recognised and used in the private sector, both in the UK and internationally.
Software manager
ihotdesk can assist with any of your requirements that involve software applications, whether you are looking for a new application or development, support or training on an existing application. We specialise in the integration, development and support of Microsoft applications and databases including SharePoint Portal Server, Microsoft Outlook, Microsoft Access and Microsoft SQL Server.
Do you have an existing Microsoft based application developed by a contractor or ex-member of your company and now require support or need assistance to make enhancements or upgrade?
ihotdesk's consultants have experience of supporting and developing these types of applications and use a proven methodology to enable our team to provide ongoing support and development.
We offer application development services spanning the full life cycle, including:
- Requirement analysis
- Systems architecture design and object modeling
- Data modeling and Database design
- Application development and coding
- Quality assurance
- Project management
- In-house systems support
If you are looking for IT Consultancy in London or throughout the United Kingdom and would like to meet with one of our consultants for a no-obligation discussion please call us on 08000 321000, email us at [email protected] or request a call-back.
