Telephone and Video Conferencing Solutions

Traditionally voice and video communications have relied on telephone lines provided by companies such as British Telecom and Cable & Wireless.

Telephone calls and Video Conferencing meetings would use these lines and there would be associated costs for that call. Businesses would install their our private telephone exchange (pabx) in their building and if they had branch office(s) then they would have to implement a pabx in each office and local telephone lines.

In recent years telephone technology has evolved which now allows a telephone conversation to take place between parties without the need for telephone lines. They use broadband internet connections and the internet itself as the means to communicate. Up to more recent times the internet was used for transferring data; now that data includes voice and video streaming.

The effect for a business which has branch offices or people that work from home, is that with an investment in new technology they can reduce their telephone costs, as calls across the internet are free and have everyone in their organisation connected on the same telephone system, whether that person is based at head office, branch office, at home or even working from an internet wifi connection with a laptop, anywhere in the world. They can become a truly connected business.

This provides agility to the business, flexibility for its employees and ultimately improved productivity for the company.

ihotdesk communications provide telephone systems including VoIP (Voice over IP) and video conferencing solutions to businesses who want to:-

• Improve communication between their offices and people working from home


• Link UK offices with offices world wide; perhaps enabling a strategy for their back-office functions to be delivered off-shore


• Increase productivity by integrating their IT applications and telephony; people can click on a telephone number in their Outlook contacts or CRM to make a call


• Make communication easy, where a persons Outlook Inbox can also store their voice mails, as well as email
  
• Reduce costs, as telephone calls across the internet are free


• Reduce, even eliminate, unnecessary travel as people can see and talk to each other from their computer or video conferencing system in meeting rooms


• Implement home working facilities for their employees


• Become agile and more flexible so they can meet their clients developing needs


• Reduce their carbon footprint, by reducing travel both within the UK and Worldwide as people can see each other and talk across the internet


• Give their employees one number which can follow them anywhere in the world, as long as they have a computer and internet access or mobile phone

Our experienced consultants get to learn the needs of your business or organisation, both in terms of voice and video communication, but also your computer applications. They will design a solution that meets all of your bespoke requirements using technology from manufactures such as Avaya, Mitel, HP, Cisco and Microsoft.

ihotdesk communications offer a number of ways to finance your investment; even to the extent that you can pay a price per telephone handset which includes the new technology, installation, training, support and even telephone calls; so avoiding an up front investment for your business.

If you would like to arrange to meet one of our consultants, please email [email protected] with your contact details or call us Free on 08000 321000 and we’ll be in contact to discuss your requirements.