Current vacancies
Interested in working for a young, dynamic forward thinking organisation?
Current Vacancies ::
Position: Senior Technical Consultant Location: London
What we are looking for
You will be amongst the most experienced and knowledgeable technical persons in our organisation. You will have the skills to resolve the most complex technical problems. In additional to being a technical guru, you will be a real person who can explain these issues and their resolution to our clients and colleagues. Your peers will turn to you not only for solution, but also for coaching to help them reach solutions on their own. An ability and genuine desire to help other improve their skills is therefore essential.
You will be a technical champion within ihotdesk, developing and defining the systems we recommend that our clients use. Setting the standard and processes we use is a key element. You will also be assisting with pre-sales and solutions design as and when needed.
Finally, and very importantly, you will understand what is required to deliver excellent service. You will believe in this passionately.
Essential Skills
The ideal candidate should meet many of the following; however they will not be expected to meet them all.
Qualifications and experience::
You will need to prove how you have gained this experience, expect to be asked for examples during the interview.
- 5 years experience of providing field based support for Desktops
- 5 years experience of providing field based support for Servers
- 3 years 3rd line support experience
- 3 years project delivery
- Protecting and recovering systems using backup solutions
- A track record of resolving problems in areas which you do not have much technical exposure
- Past experience of working alone and being self-managed
- Proven experience of producing and maintaining technical documentation
- Well-developed problem solving skills
- Pre-Sales/Consulting experience
- Project Management experience
- Expereince of Virtualisation and storage technologies
- ITIL V3 Foundation qualification
- Current MCSE, MCSA, or relevant MCP’s
Technical Skills ::
You will have support skills in the majority of the following areas, this experience will have been gained through formal and informal training.
- Windows 2003/2008 Server
- Exchange 2003/2007/2010
- SQL Server
- Firewalls / Routers
- MS Office
- Windows Desktops
- Networking skills (DNS, DHCP, DFS,…)
- Anti-virus (Trend/Symantec)
- Backups (Backupexec)
- Disaster Recovery
- Dell/HP Server Hardware
- Blackberry/BES
- Citrix
- VMware
- SAN's
Other::
You will also have:
- Past experience of working alone and being self-managed.
- Proven experience of producing and maintaining technical documentation.
- Well-developed problem solving skills.
- Experience assisting clients with developing their ICT strategy.
- Willingness to work flexible hours.
- Based within easy access of central London.
Benefits
Salary: £Neg.
- Travel allowance
- Home broadband
- Annual Bonus (discretionary)
- 24 days holiday
- Pension
- Training (technical and soft skills)
**** IMPORTANT ****
How to apply
To apply for this role please send us your CV and a covering letter to recruitment@ihotdesk.com. The covering letter must include the following:
- Reason for apply for this role
- How you meet the Essential Skills above
- What you will bring to the role
- Salary expectation
- Availability
Applications without the above will be rejected without notice. Due to the high number of responses we will only be able to contact candidates we are calling for interview.
:: NO AGENCIES PLEASE ::
