Pay as you go IT Support
Every company is reliant on their IT systems and applications for their business to function; trouble free IT is needed for small businesses just as it is for larger companies. The challenge that small businesses face with regard to their IT needs are:-
- where do they turn in the event of a problem?
- who do they talk to when in need of advice?
- how do they know if their data is at risk?
ihotdesk have been delivering quality IT services to small businesses for over seven years. We have also grown from being a small business ourselves. ihotdesk were therefore in a unique position to develop an IT service that met both the service needs of a small business and their budget.
Pay-as-you-go IT Support offers the small business, access to high quality technical support with fast response when you need it, whether this is remotely or desk-side in your office.
Key benefits of Pay-as-you-go IT Support are:-
- Fast remote access where our skilled Microsoft consultants can take control of your PCs, so we can resolve your IT problems quickly.
- Dedicated help desk that take care of any IT issues or advice that you have, 9 to 5.30, Monday to Friday, so you have expertise on hand when you need it.
- No fix no fee promise - if we cannot resolve your issue remotely, then you will not be charged for your call. This is risk free ; you only pay for successful results.
- We'll be with you in your office on the next business day at the very latest, if we've been unable to fix the problem remotely. So we'll get the problem resolved to allow you to get on with business.
- Low cost with no large up front payments. You simply invest £299 for 10 service vouchers. When you have used these, you purchase another pack.
Service pricing:-
Pay-as-you-go IT Support 10 voucher pack £299+vat
Service description |
Service level |
Support time |
# Vouchers |
Telephone & Remote assistance |
Within 1 hour |
1 hour or part |
1 |
Deskside Assistance |
Next business day |
1 hour or part |
3 |
When you become an ihotdesk Pay-as-you-go client, we will perform a health-check survey and gather technical details regarding your IT setup. This gives us the vital information that we need so we can help you quickly and efficiently when you do have a problem and need our support. It will also give you peace of mind that your data and computers are adequately protected. This health-check is provided free of charge.
Get 10 vouchers free, when you buy a 60 voucher pack. That’s a saving of £299!!