Supported Applications

Windows Vista

Windows XP Professional

Windows 2000 Professional

Small Business Server

Windows Server

Exchange Server

SQL Server

SharePoint

Office applications

• Outlook
• Word
• Excel
• PowerPoint
• Project
• Publisher
• Access

Internet Explorer

Adobe Acrobat

Case Studies - Cuadra Asociados

Profile:

Cuadra Asociados are a team of lawyers, economists and financial advisors with a head office based in la Costa del Sol in Spain. Cuadra Asociados are specialists in matters relating to property and financial advising, labour, wills and inheritances.
Due to their location in Spain they have gained wide experience with foreigners whom may need to speed up work permits and residency applications. By studying each case they are able to deduce the financial implications in Spain as well as the applicant’s country of origin.

The Challenge:

Cuadra Asociados needed an IT partner in London that could liaise with their IT team in Spain with regards to the setup and internal support of their new London location situated in Avanta’s Hammersmith office.

The Solution:

ihotdesk offered Cuadra Asociados Pay-as-you-go IT Support service for small businesses. This voucher based scheme was ideal for their needs as it offered a low cost service for the setup of their PC’s, server and printers and also provided them with an ongoing support for any IT related matters.

"ihotdesk made it very easy for Cuadra Asociados to move into the Hammersmith office; we were moving from Spain so having a local IT partner who worked with my IT people in Spain was very useful."
Domingo Cuadra

Case Studies - Carbon Trust

Profile:

The Carbon Trust is an independent company funded by government. Their role is to help the UK move to a low carbon economy by helping business and the public sector reduce carbon emissions now and capture the commercial opportunities of low carbon technologies.

"As consultants to the Carbon Trust we have just started working from a small, satellite project office. Critical to our operational effectiveness is the quality of the IT service. On both occasions we were impressed by the efficiency, courtesy, competence and professionalism of the ihotdesk team, together with their willingness to help us at short notice. We would have no hesitation in using them again."

Case Studies - REESON Education

Profile:

REESON Education is a London based teacher recruitment consultancy specialising in the provision of high quality teachers for long term and permanent teaching assignments.

“We have used the services of ihotdesk to network all of our computers, the printer, scanner, fax and external hard drive within our office. We received an excellent service. The ihotdesk representative was knowledgeable and efficient. He networked everything with minimal disruption to our working day and provided an excellent after care service.”
Kim Thompson

Case Studies - Conservative Middle East Council (CMEC)

Profile:

The Conservative Middle East Council's (CMEC) central objective is to raise awareness of Middle East issues amongst Conservative MPs, Peers and where possible in the wider Conservative Party.

The Challenge:

A not-for-profit organization that relies on fundraising, CMEC's aim was to minimize the time and money it spent on outside servicing,  but too have reliable and instant support when necessary.

The Solution:

ihotdesk was used to network all of CMECs computers, printers, fax and external hard drive. The main appeal, however, has been ihotdesk's off site support. Having such technical knowledge within a close proximity has meant that CMEC can continue with their main efforts, rather than spend valuable time on technical issues.