Software testing seen as costly but needed, poll finds

Posted by Jessie Richards

New research has found that the majority of managers believe software testing on their products is a costly necessity, which may concern IT support users.

A poll conducted by quality assurance specialists Sogeti found that 66 per cent of firms use some form of automated software testing to ensure their products are up to standard.

However, it showed that 55 per cent of respondents regard the process as necessary but costly, while nine per cent believe it is not needed. More than one-quarter rated testing as being a 'well-funded necessity'.

In addition, the research revealed 86 per cent of firms do not think software testing is more important in light of the product recall that car manufacturer Toyota was forced to carry out because of a software glitch.

Richard Terry, deputy chief executive of Sogeti, commented: "Software testing is crucial to ensure product quality and protect reputations, whether it's a new standalone application being introduced by an innovative start-up or mass products being produced and manufactured by global brands."

Earlier this year, a Sogeti poll found that 73 per cent of firms think there is a lack of software testing skills in Britain, which could demonstrate the need for IT outsourcing.