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British workers 'not trained in email use'

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Breaking news from ihotdesk, the home of IT outsourcing in London:
UK companies are not training their employees to use email effectively, according to a new survey.

Category SME IT
09 May 2008
UK companies are not training their employees to use email effectively, according to a new survey.

Research conducted by email management consultancy Mesmo found that 92 per cent of 130 personal assistants questioned said that neither they nor their managers had been offered any form of email training.

Dr Monica Seeley, a managing partner at Mesmo, compared the new findings to results of previous studies showing that workers waste at least 45 minutes a day dealing with unwanted email.

"We are losing around 20 days a year of productive working time," she added.

"This is an outrageous waste of a company's investment in people and needlessly adds to workplace stress."

Earlier this week, studies carried out by Juniper Research found that as many as 12 per cent of all broadband users could transfer to fixed Wi-Max connections within five years.

The firm stated that the technology can be easily deployed to a number of under-served areas, including those in developing countries.

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