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New telephony suite for SMEs introduced

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Breaking news from ihotdesk, the home of IT outsourcing in London:
A new suite of telephony services designed expressly for small and medium-sized business enterprises (SMEs) has been developed.

Category Product
14 April 2008
A new suite of telephony services designed expressly for small and medium-sized business enterprises (SMEs) has been developed.

The applications have been designed by Magnet Business and will include a phone system enabling users to run voice and internet traffic over one broadband link, according to Computer Business Review.

It is hoped the product will offer SMEs the flexibility to work according to their specific needs and improve performance while cutting as much as 20 per cent from their telephony costs, reports the technology news provider.

Chief executive of Magnet Business Mark Kellett said the product release was a response to failings with the telecoms services currently being used by many SMEs.

"Many telecoms services impede rather than nurture company growth, simple line additions are never simple, customer service is frustrating and upgrades are costly, failing to take into account the future requirements of businesses," he added.

Last week Telappliant reported that Google, Intel and Microsoft have combined to form a pressure group to lobby the European Commission to withdraw regulatory proposals forcing internet-enabled communications to comply with current telephone regulations.

The group feels that the proposals limit the potential of online communications technology.

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