'On demand call recording' has been launched by 8el on its business VoIP platform, as a standard feature of CallPort.

The service is aimed at people working from home as it simplifies call recording regardless of location, and has come in response to requests from consumers and businesses.

It is hoped a listening-in feature will be useful for police or training applications, while format support includes Windows Media Audio.

The service can also support other recording and dictation system formats such as those in the legal sector.

Justin Hamilton-Martin, 8el managing director, said: "We've developed this feature in line with our clients' requests for a call recording system that is intuitive to use. It does not require any additional equipment to be installed and there is no capital expenditure."

The launch follows research figures released last week by IBIS World that suggested the VoIP industry will provide job growth of 19.4 per cent and wage growth of 21.8 per cent in the years to 2012, the most promising forecast of any industry.


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